Cultural competency training is specifically designed to teach learners about the ways in which other cultures may differ from their own. These differences can be both seen and unseen. Areas of cultural differences that are apparent to the casual observer include dress, religion, language, and certain behaviors. Unseen cultural aspects include decision making processes, gender roles, the concept of self, team dynamics, and negotiation tactics. However, it is important to remember that these are a mere sampling of the differences that can, and do, exist between cultures. The goal of cultural competency training is to teach learners not only about the differences that exist, but also about the appropriate ways to subconsciously adapt behaviors in order to ensure a smooth transition between cultures.
Cultural Candor provides business with completely customized cultural training programs that address the unique needs of our clients. We offer both culture general and culture specific training programs along with many other cultural competency training programs such as “negotiations across cultures.” Companies that implement our training programs experience levels of increased success that would otherwise be unobtainable without the benefits cultural training provides. In the graph above, the benefits of cultural competency training can be clearly seen.
What is Cultural Competency Training in One Minute?
In the video above, we see a man excited to undertake his new assignment in Japan. In his rush to settle into the country, the man forgoes cultural training. However, once in Japan, he realizes this was a grave mistake. The man encounters multiple situations in which he does not know how to act, lacks understanding of the situation, and even proves to be unknowingly offensive to the local population. However, we can also see that if the man had, in fact, invested in cultural training, his time in Japan would have been both a successful and enjoyable experience he would forever look fondly upon.