Creating A Culturally Competent Environment
As businesses strive for global expansion, the significance of cross-cultural awareness takes on new precedence. This is one of the primary reasons why some of the world’s leading companies are now investing in cross-cultural training and consulting services for employees.
Read on to learn the top five reasons why investing in a culturally intelligent workforce is imperative.
1. The First Step to Global Expansion
In our increasingly technologically advanced world, the barriers to growth are rapidly diminishing. Innovation continues to pave the way for progress, allowing businesses the unique opportunity to expand across borders and develop relationships with foreign markets. However, while developing cross-cultural relationships, many businesses simply overlook the importance of intercultural education. A global organization cannot be successful until itis able to understand, appreciate, and function within a culturally diverse environment.
2. Improves Interpersonal Skills
In this highly competitive environment, interpersonal skills showcase more than just professionalism. Culture defines every aspect of our character, including the way we do business. Having the specific skills sets relevant to different cultures is essential. Programs such as cross-cultural training equip employees with these valuable aptitudes so they are able to follow corporate etiquettes, best business practices and proper customs of negotiation.
3. Understanding Cultural Differences
The leading cause of cross-cultural business failures is misinterpretations or misunderstanding between parties. This is often simply the result of differentiating expectations. For instance, American negotiators often want to close a deal as quickly as possible. However, Japanese negotiators, on the other hand, prefer to form more of a personal relationship with their customers before even discussing a business deal. Understanding the ways in which different cultures approach business matters can help employees better prepare for a successful outcome.
4. Opening Minds to Create Credibility
All societies, regardless of cultural background, tend to be innately ethnocentric. This means we often evaluate others according to our own standards and beliefs. Unfortunately, this inborn characteristic can spell disaster for international businesses. Cross-cultural training is specifically designed to assist participants in widening their scope of thinking. By enabling employees to understand others, empathy is created thus making employees seem trustworthy and credible, both of which are vital to international business dealings.
5. Increases Bottom Line
Companies that offer effective cultural training for employees observe a 27% increase in profit margin, with a 25% increase in international clientele base, and a30% increase in company productivity and efficiency.
To learn more about cross-cultural training and consulting, please contact Cultural Candor. We may also be found on the select list of cross-cultural training and consulting firms by the United States Department of State.
To contact us, simply write [email protected] or call 888-232-8566.